Contact methods
We offer a variety of contact methods to ensure that you can reach us in the way that is most convenient for you. Our multiple channels of communication are designed to cater to different preferences and needs, providing you with seamless access to support whenever you require it.
Get instant help with live chat
Our live chat service is the quickest way to get immediate assistance. Accessible directly from our website or mobile app, the live chat feature connects you with a knowledgeable support agent in real-time. This service is ideal for resolving straightforward queries, troubleshooting common issues, or obtaining instant information without the need to wait for a callback or email response.
Support via email and phone
For more complex issues or if you prefer a more personal touch, our email and phone support options are available. By emailing us, you can provide detailed information about your concern, and our support team will respond as swiftly as possible. Additionally, our phone support allows you to speak directly with a representative who can guide you through solutions step-by-step, ensuring that your problems are addressed thoroughly.
Contact Method | Availability | Response Time | Best For |
Live Chat | 24/7 | Instant | Quick queries and immediate help |
Email Support | 24/7 | Within 2 hours | Detailed issues and documentation |
Phone Support | 24/7 | Immediate upon call | Personalized assistance and complex problems |
Solving technical issues
Technical issues can be challenging, but our support team is equipped to handle a wide range of technical problems efficiently. We aim to minimize any disruptions you may face by providing expert assistance tailored to your specific technical needs.
Account problems and password recovery
Experiencing difficulties with your account or needing to reset your password is a common issue that our support team handles with priority. We provide secure and straightforward processes to help you regain access to your account swiftly. Our agents will guide you through the necessary steps to verify your identity and ensure that your account is secure throughout the recovery process.
Technical questions about the application
If you encounter technical questions related to our application, our support team is ready to assist. Whether you are facing installation issues, experiencing bugs, or needing guidance on using specific features, our experts are here to help. We strive to provide clear instructions and solutions to enhance your experience with our application, ensuring that you can utilize all its functionalities without hindrance.
Individual approach to Azerbaijani users
We recognize the unique needs of our Azerbaijani users and are dedicated to providing a personalized approach that aligns with the local context and preferences. Our services are designed to resonate with the Azerbaijani market, ensuring that you receive support that is both relevant and effective.
Services tailored to the local market
Understanding the local market is crucial for delivering effective support. We have tailored our services to meet the specific demands and cultural nuances of the Azerbaijani community. This includes offering support in the Azerbaijani language, understanding local regulations, and providing solutions that are appropriate for the regional market. Our localized approach ensures that you feel understood and valued as a customer.
Fast and effective solutions
Speed and efficiency are at the core of our support philosophy. We aim to resolve your issues as quickly as possible without compromising on quality. Our support team is trained to handle inquiries with a sense of urgency, ensuring that you receive timely and effective solutions. By streamlining our processes and utilizing advanced support tools, we minimize wait times and enhance the overall support experience, allowing you to get back to your activities with minimal disruption.